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Mongolian culture

Hotel Frequently Asked Questions

How to book an accommodation in UB city?

o que são as opções binárias

Please, choose hotel in UB from our website send inquiry form to us. Upon receipt of your enquiry, we'll send you available hotel room on your request with its rate within 24 hours. 


How is check in and check out time in the hotels?

Check in time is 13:00 pm and check out time is 12:00 noon to/ from the hotel. Early check in and late check out are available for you, but overcharge will be for a night to the hotel.


In the hotel room do we have internet access?

The most of the hotels have internet access in the rooms. Some of hotels internet is free of charge. For certain of the hotels internet fee, please ask before use it.


Is the rate included breakfast?

The most of the hotels room rate is included breakfast. It is almost continued 07-10 o’clock in the morning. If you need early breakfast, just confirm to the hotel receptionist about it. That is available for you. 


May I have vegetarian breakfast in the hotel?

The hotels are served buffet breakfast mostly, so you choose your likely meal from the wide dishes and collections.


Could you tell me about cancellation policy of the hotel?

During high season (June to Sep) hotel booking can be cancelled as below.

  • For free of charge 72 hours prior to your check in date.
  • 25-71 hours prior to arrival, 50% of one night room charge\
  • 24 hours prior to arrival, 100% of one night room charge will be made.

In low season, hotel booking can be cancelled 24 hours prior to check in date at free of charge.

If you wish to make any changes to your confirmed booking, you must notify us in writing or contact us on 976- 7012 0011 as soon as possible. Whilst we will try to assist you we regret amendment requests cannot always be met. Where an amendment can be made, any costs incurred by ourselves and any costs or charges incurred or imposed by the hotel will be payable.


May I get alarm in the early morning?

Alarm call is available in the hotels. Just tell them your request. They will kindly serve you.


Is there transfer service available from/ to the airport?

We transfer you free to your hotel if you book more than 5 nights stay with us. If you need transfer service from/ to the airport the transfer fees will be $45 for the one way.


How to pay for hotel booking?

We accept Master and visa cards for the online payment; you can pay by any of following methods:

  1. International money transfer service
  2. Bank transfer to our account below
  3. VISA or MasterCard (http://www.mongoliatravelguide.mn/hotel_booking)


Is there a hotel voucher when I paid to your company?

Once we received your payment for the hotel booking, we will send you a hotel voucher by e-mail. You must bring it to the reception desk when check in to the hotel.



What was the biggest empire in history?




Now that I have had some time to process my amazing journey with you through the Discover Mongolia tour and I would like to write to thank you for a totally engaging experience. . .

Washington D.C

   Mrs. Margaret Hadley

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